Technician - Vector Security Networks. How are the working hours at Vector Security Inc.? The call volume was through the roof. They show favoritism. Do not work here. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. 7AMThese Are Full-Time 12-Hour Shifts (36 hrs. My co-worker were ok . Ask a question about working or interviewing at Vector Security Inc.. Our community is ready to answer. Effort equates Results. Without question it is the worst customer service company in the alarm system industry. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. She will actually yell at you and slam things around. Every work experience is unique. Don't even ask they will give you a whole 12 cents. Location & Hours. As a result, no one knows what they are doing, no one cares, and your job consists of being yelled at for things you don't know, weren't trained to do, or other people's mistakes. Write a review on Vector Security or ask a question. What tips or advice would you give to someone interviewing at Vector Security Inc.? What is the interview process like at Vector Security Inc.? Rate your employer. They want your whole life to revolve around this place. high call volume, assisting with payments and why the customers tags did not work. After I left there I found out she was demoted. Why did you leave your job at Vector Security Inc.? What would you suggest Vector Security Inc. management do to prevent others from leaving? Their lack of care and concern for customers Is a common occurrence. Understaffed. Ste 500. Click Here Office Hours: Mon-Fri 9am-5pm Call Hours: Mon-Fri 9am-5pm This estimate is based upon 7 Vector Security Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. And we appreciate every family that selects Vector Security to keep their family, home and belongings safe. Based on 2 Salaries Full Pay Details. Vector Security’s false alarm protocol is a 12-point system the company has in place to help identify false alarms and keep them from ever reaching emergency services. Job email alerts. Seattle, WA. Simply choose what you need help with from the form below we’ll be in touch. Once the contract auto-renews you are again locked in and cannot cancel it unless you pay the entire 3 … $25K - $49K (Glassdoor est.) Get help updating your resume through Indeed, Working as Customer Service Representative. We had nothing but issues with their service. Nice place to work for if you like call centers, laid back feeling but in control for a monitoring station. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti I … Procedures change daily and very hostile work envorinment. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti Bellingham, Washington 98229. I would still be there if I didn't have to move out of state. Horrible decision to consider them over other solid companies. As with all jobs there are downsides but they come with territory. They have amazing benefits. To get in contact with Vector customer service representatives, fill out this form on its contact page. About $103 - $110/yr Additional Pay. Work 6 days a week, hardly can get time off when time is available, under paid for work performed. Below are the nearest SSA offices: 17 Social Security Administration Office Locations Near King County, WA. Tel: 206.436.5311. time off was excellent. Paid holidays and amazing Pto is offered. By far one of the most stressful jobs I have ever had. Hardest part is sitting for 8 or 12 hours on a phone. Vector Security Customer Support Average Waiting time: 6 minutes. A Vector manager was supposed to call me about cancelling the contract. This company DOES NOT provide ANY training for new employees. It was decent, training could be updated but it was fine. The place is now running smoother that they are not in charge. Management is helpful and willing to work with you on performing you job to the best of your ability. They provided more features at less of a cost then the other vendors we looked at. Current Customer? They have amazing benefits. Some who charge a bit less than Guardian Security. Free, fast and easy way find a job of 630.000+ postings in Gainesville, VA and other big cities in USA. ... SOC data center security operations, physical security, customer ... Security Guard / Security Officer is a position within the security and protective service field of work. This company is not stable enough to train employees. CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. I did so well they found additional work for me for another 3 months. Customer Service Representative salaries at Vector Security can range from $12 - $21. What would you suggest Vector Security Inc. management do to prevent others from leaving? Salaries posted anonymously by Vector Security employees. You can call Vector Security at (888) 832-8671 toll free number, write an email, fill out a contact form on their website www.vectorsecurity.com, or write a letter to Vector Security, 2000 Ericsson Drive, Warrendale, Pennsylvania, 15086, United States. Effort equates Results. Through a network of branches, authorized dealers, and our ADS Security division, Vector Security provides intelligent security solutions to residential and business customers in select states, as well as multi-site retailers across the entire U.S. and Canada. Lunch breaks are an hour, that is a good thing. You are expected to be on the phone for 5 minutes each call. They completed the job in a timely and very professional manner. The two-week rotation includes 8 hours of built in overtime every other week paid at time and one half. Supervisors and management are a joke. I was to be trained asap. Fun place to work not stressful at all. These accounts were both residential and commercial. Customers would call in to make payments, schedule service or need basic tech support. I would definitely recommend this job to my family and friends. If you put in the required study time you'll be a pro in no time at all. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Contact Vector Security customer service. With seasonal hurricanes, blizzards and storms potentially occurring throughout the year, power outages are possible. Just awful. It was my first week on the job and they did not have any method of training new employees. Why did you leave your job at Vector Security Inc.? Vector Security hired me as an experienced customer service representative. No face to face customer service only call center customer service positions. At Vector Security, your safety is our number one priority. Vector Security Authorized Dealers use The Point to sell, manage smart home customer installations, and handle contracts through one easy to use web tool Would you like to schedule a service call, sales appointment, notify us of a move, or refer a friend? They leave it up to you to remember in 3 to 5 years that the contract will auto renew. This company will not train and there is absolutely no opportunity for advancement. You can also use Vector’s “View Our Branches” option to find the phone number for your local Vector Security branch. Richmond, VA 23294. Supervisor was over bearing and obnoxious and Rude, People are nice and helpful but long day sitting on the phone all day, Customer Service Representative/Technical Support, Working as Customer Service Representative. I strongly suggest doing your research on Vector Security before wasting your time and talents with this extremely irresponsible company. Paid holidays and amazing Pto is offered. No raise, benefits are horrible and no one stays employed long. No example of team work shown. King County, WA. good place to work but the hours were long and there were definitely quick paced times where it felt that hours were worked every minute with no room for breaks. For the management and supervisors a lot of people complained about but my experience is that they did their job and they did help out a lot when we were really busy. Also when is the drug test/backround check perform…. service areas. I have never in my whole career met such a rude, and demeaning to employees. I didn't meet with the 'trainer" until the following week. We customize alarm systems to fit your needs. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Vector Security hours and Vector Security locations along with phone number and map with driving directions. I worked there some years ago and I have no complaint. Vector Security Inc. The management is non existent. 7 reviews of Vector Security "We just had these guys install a new security system in our home and they did a great job. Co workers are nice but not a lot if interaction since they are on the phone all day. The CSR manager was not a good manager. It needed to happen. Semi laid back, some management is very nice, and easy to get along with. Customer service was horrible! Their advance notice of upcoming renewals takes scheduling off my busy "To Do" list and gives me plenty of time to alert the residents of the upcoming service. Reviews by Job Title, See more Vector Security Inc. reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Customer Service. Paid holidays and amazing Pto is offered. Working seems good at first but you soon find out all of the managers are fake, they stick with themselves and do not care about your job or how you feel. Paid holidays and amazing Pto is offered. Would not recommend this company for employment. Specialized Customer Service - Vector Security Networks, Commercial Sales Representative - Lehigh Valley Region, all Vector Security Inc. reviews in United States, all Vector Security Inc. reviews worldwide. What is the most stressful part about working at Vector Security Inc.? Email: customercare@washingtonalarm.com Hours: 8:00 AM to 5:00 PM M - F 636 120TH AVE NE SUITE 100 BELLEVUE, WA 98005 Distance:20 Miles I was hired thru a temp agency for a 3 month contract. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Many people that work there have been there for a really long time. Managers are dishonest, play favorites, and extremely demoralizing. I found the different projects that I worked on to be diverse and interesting. She got her management skills while in the army running a motor pool and thinks that army style belongs in private industry. Everything is dump on customer care. Choose Vector Security as your security provider to get one of the top security systems. How long did it take for you get hired at Vector? The most enjoyable part is the people and the daily learning and training the company provides. Rest assured that even during a power outage, our Monitoring Centers are fully functional to provide you with uninterrupted alarm monitoring service.